Terms & Conditions

These Terms & Conditions ("Terms") govern your use of the Exam Slot website and your booking of exam vouchers through us. By enquiring about, purchasing, or using our services, you agree to be bound by these Terms.

1. About Our Services

Exam Slot is an authorized reseller of discounted exam vouchers for exams including PTE Academic, TOEFL iBT, GRE General, Duolingo English Test and CELPIP. We are not the exam-conducting body for any of these tests; we facilitate the booking of genuine vouchers at a discounted rate.

2. Enquiries and Bookings

• Voucher bookings can be made via our website, phone, email, or WhatsApp
• Prices displayed on our website are indicative and are confirmed at the time of booking
• A booking is considered confirmed only after payment has been received and acknowledged by our team
• You are responsible for providing accurate information (name, email, exam type) required to issue your voucher

3. Pricing

Voucher prices may vary based on updates from the respective exam bodies and are subject to change without prior notice. The price confirmed by our team at the time of your booking is the price applicable to your purchase.

4. Payment

Payment must be completed in full before a voucher is issued. We accept UPI, bank transfer and other methods communicated to you during your booking. Exam Slot does not store your payment card details.

5. Voucher Delivery

Vouchers are typically delivered via email within 24–48 hours of confirmed payment, though delivery times may vary depending on the exam body's processing time. We will keep you informed of any delays via WhatsApp, phone, or email.

6. Refund & Cancellation Policy

• All exam vouchers are non-refundable and non-transferable once issued
• Bookings cannot be cancelled once payment has been made and the voucher process has been initiated
• In the rare event that a voucher cannot be issued due to an error on our part, we will provide a full refund or a replacement voucher, at our discretion
• Exam Slot is not responsible for exam scheduling, rescheduling, or cancellations made directly with the exam body after voucher delivery

7. Eligibility & Accuracy of Information

You are responsible for verifying that you meet the eligibility criteria for the exam you are booking, and for providing accurate personal details for voucher issuance. Exam Slot is not liable for issues arising from incorrect information provided by you.

8. Use of Vouchers

Vouchers must be used in accordance with the terms set by the respective exam body, including any expiry dates. Misuse, resale, or fraudulent use of a voucher may result in it being invalidated by the exam body, for which Exam Slot bears no responsibility.

9. Limitation of Liability

Exam Slot's liability in connection with any voucher booking is limited to the amount paid for that voucher. We are not liable for any indirect, incidental, or consequential loss, including missed exam dates or application deadlines.

10. Communication Consent

By enquiring about our services, you consent to being contacted via phone, email, or WhatsApp regarding your enquiry or booking.

11. Governing Law

These Terms are governed by the laws of India. Any disputes arising from these Terms or your use of our services will be subject to the exclusive jurisdiction of the courts at New Delhi.

12. Changes to These Terms

We may update these Terms from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.

13. Contact Us

For any questions regarding these Terms, please contact us:

• Email: examslot23@gmail.com
• Phone: +91 94108 50212
• Address: Plot No-664, Office No-2, Main Market, Rani Bagh, New Delhi – 110034
• GSTIN: 07BVLPP9752P1ZF